I took my non-functioning phone in today after spending hours trying to restore it myself. A very helpful gal worked on it while I enjoyed a coffee at Starbucks. When I went to pick up the phone, (which has worked perfectly since), she charged me nothing. So appreciative of the excellent customer service. I’ve been a long time TELUS/Koodo customer and today convinced me that I will continue being a customer. Thank you! Lire plus
Just amazing!My business doesn't close until 6 pm so Piotr stayed very late to get our new phones set up.he was dealing with older,perhaps technologically challenged people so it took some effort on his part.He was very patient and helpful although his dinner was probably getting cold at home.I have always dealt with the Phone Store in the past and with the excellent service that Piotr provided I will do so in the futureLire plus
Cynthia went above & beyond with her skill & ability to fix an overwhelmingly difficult issue with my New phone & it's Facebook settings. I can't thank her enough for her diligence and tenacity toward fixing something that was causing me to stress. Lire plus
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