Duncan Dodge

Terrible experience with the sales department. Unresponsive sales staff, rude managers. Zero after-sale support

Service department is the worst! They don’t return calls or emails if you have an issue. They’ve screwed up pretty much every time I go in there costing me money and time. Have never offered to do anything extra to make up for it and now they have a campaign that if you give them a perfect google score they will enter you in their draw! Bad ethics and bad customer service!

Will Taylor at Bo...

Will Taylor at Bow-Mel Chrysler provides the kind of service that keeps me coming back and recommending him to others. He is always friendly, knows his stuff and really cares and goes the extra mile to not just satisfy but impress customers. I bought a new 2014 Cherokee at Bow-Mel again because of the service I got from Will. I knew I would be taken care of. Bow-Mel should try to get more guys like Will Taylor in their service department.