Tropical Pool & Spa Ltd
4.4/5
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  • anglais,
Localisation
1701 Central St W, Prince George BC V2N 1P6
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Évaluations et commentaires - Tropical Pool & Spa Ltd

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4.4/5
  • Excellent
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4
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    simo3983
    Par

    Tropical Pool & Spa continues to be an amazing company to work with. We bought a wood stove from them 3 years ago which they installed for us as well. We absolutely love that purchase and appreciate their advice on changing the location. This year we were in desperate need of assistance to move a hot tub. Tropical Pool & Spa were very professional, efficient, and knowledgable. They went above and beyond ensuring the move went smoothly. They're the best in the business!

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    sbh23625
    Par

    I have been using tropical pool for my hottub and pool needs and couldn’t be happier with the staff and products! Will be buying a replacement hottub this summer and will not hesitate to buy from them !! Leah H

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    fran9975
    Par

    I had a very positive experience at Tropical. Staff was great. The financing easy. They even made sure I would have the hot tub installed with enough time to heat it, for my birthday, despite the fact we didn’t give them much notice. Pablito installed it quickly and went over the info with me. Great experience.

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    sled5686
    Par

    Very disappointed with their after warranty customer service. Stainless steel jets were rusting and they couldn't give a rip. Weren't willing to provide any assistance with approaching Beachcomber. Real stainless doesn't rust!!

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    Réponse d'entreprise 23 novembre 2017

    Thank you for your feedback. I have inquired with my Service Manager about your concerns and she cannot recall having a customer in lately concerned with rusty jets. Can you call me to discuss? Please be aware Beachcomber hot tubs are not manufactured with stainless steel jets and any rusting would be due to low PH, a low pH level means the hot tub water is acidic, which can cause corrosion of surfaces and equipment. Are you able to bring a water sample into the store? Sincerely Amanda

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