solis optics - Vancouver - Yaletown
3.7/5
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1110 Mainland Street, Vancouver BC V6B 2T9
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  • VISAELECTRON

Évaluations et commentaires - solis optics - Vancouver - Yaletown

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3.7/5
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    dionbarb
    Par

    This store on Mai...

    This store on Mainland is great. I was helped by a lady named Wendy and she really knew her stuff. Helped me find the perfect frame for my face shape. Thank you!

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    1234sydney
    Par

    I was looking for...

    I was looking for a particular frame, and googled Optixs International . I was a little hesitant because of the one review on the yellow pages but I went anyways, and it turned out I had a very good experience. There was a great selection, and very friendly non pressuring staff that new a lot about prescriptions and lenses. In the end I bought two pairs of really great eye glasses and I am extremely happy. I would highly recommend this store.

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    bgd1991
    Par

    Very unpleasant staff!!

    I got three pair of glasses there but I don't think I will go back again. They do have nice selection, but their staff is very unpleasant. For example, when I was picking up my glasses, the sales person just put them in front of me and said "they are fine, right?" and.....she was gone! No waiting to see how they fit, no adjustments (I needed to come back to make necessary adjustments) no cleaning, nothing!! The doctor herself is ok, but I don't think her assistant was trained properly. For example, she really had a trouble using equipment. The only thing she knew how to do well was charging my Visa! No problems there! I think next time I will go somewhere else --- there are many other places with similar or even better selection in this city.

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    Réponse d'entreprise 16 septembre 2013

    Hi there, thanks for taking the time to post a review. We take customer input to heart and I would love to have a chance to chat with you about your experience & see if I can make it better so you will shop again with us. I can be reached below but will try you as well. Thanks, Krysta Factory Optical & Optiks International Group of Companies O: 306.337.1217 kkonachowicz.factoryoptical@sasktel.net

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