BEST BUY

We had a fantastic experience dealing with several employees at this location. Everyone was so knowledgeable and helpful. Would highly recommend them for awesome salespeople and customer service.

This company is pathetic ! There customer service is non existent and frustrating . They take no responsibility for the products they sell referring every issue to the manufacturer . Funny thing is once the manufacturer offers a refund on a faulty product Best Buy jumps back in and insists that you must repurchase through them . Really they are only middle men for third party suppliers . Go elsewhere this is not a reputable company .

Awful customer experience by a girl named Emily, she obviously didn't want to be there, knew about any of their products and didn't care to help me with my issue. I will never deal with this company again. Lost another customer from the looks of the other reviews as well! If I could give them zero stars I would

My experience wit...

My experience with customer service was terrible. I called time and time again to all extensions and not once did an employee answer. Lost a customer.

Phoning

Don't bother to call Future Shop in Charlottetown because they never answer their phone. Their thinking is, if they are with a customer then they should NOT answer the phone. What about the customer on the phone? Try hitting '0' and they don't answer either. Waste of money on a long distance call. Why even post the phone number in the first place if no one is going to answer?