I went in for a flat tire last week. I called multiple times during business hours; no one answered and I couldnt leave a voicemail. I dropped my car off in person and when I picked it up, I had to wait for 15 min while two guys in the back ignored me. Someone gave me my keys and my receipt but did not go through any follow up. A week later, two lug nuts were missing. When I took it back, the man behind the desk was rude and the mechanics were laughing. No one was distancing or wearing masks.
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