I wanted to give Jensen Trailers 6 stars but this rating system only allows 5. I highly recommend Jensen Trailers for anything trailer related. Great customer service and their mission statement is to please the customer.
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I wanted to give Jensen Trailers 6 stars but this rating system only allows 5. I highly recommend Jensen Trailers for anything trailer related. Great customer service and their mission statement is to please the customer.
Fantastic service! Friendly staff and they ensured our hitch was done in the time frame we needed it finished in. They even drove me and my daughter to and from a nearby coffee shop so we could wait there :) And of course the hitch looks great!
Just bought a limited edition 5x8 Dump trailer at an amazing price. Dealt with Martin in sales and his communication was top notch. Very good sales and service.
Brought my dump trailer in for its annual yellow sticker inspection. The guys did a great job and were very helpful. Great service, would definitely recommend
We walked in with just an idea in our heads of what we wanted and Jensen made it happen. They were so helpful through the entire process. To go from an idea to a fully built trailer that exceed our every expectation is amazing! They know what they are talking about, delivered on time and were able to get us everything we wanted. Thank you all so much!
Jensen Trailers is a wonderful place. I had so many questions and the people there were tremendously knowledgeable and helpful. I would highly recommend them!
Terrible company awful service bad management
Réponse d'entreprise 21 décembre 2017
Hi audi3820, We sincerely apologize for the level of service you received during your visit. We would like to assure you that your business is important to us.We will not make an excuse for our shortcomings only a promise to do better next time! We would to hear more about your visit to Jensen Trailers and will do out best to fix the problem. Please contact us at 905-571-2525 or contact the owner dircetly at 905-260-2337 We look forward to helping solve this issue. Thanks
buyer beware! don't expect warranty and get everything in writing. My advice would be to stay away. I bought a trailer there and really regretted it.
Réponse d'entreprise 21 décembre 2017
Hi Bwar3640, I'm sorry about what happened with your warranty but we will need to know more in order to help you. We stand behind out products and would like to make this up to you. Can you please contact us at 905-571-2525 or contact the owner discreetly at 905-260-2337. Thanks and we look forward to solving this.
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