I went to Tower D on a recommendation after a bad experience with another vet. My cat hates his carrier, but won't come out at the vet. My old vet would drag him out by the scruff of his neck. At Tower Drive, great care, the dr actually took time to dismantle the carrier around him and remove the top, and then only lifts him out gently if he has to weigh him or otherwise needs to. I was impressed in so many ways with the gentle care at Tower Road. Also no extra unnecessary and duplicated tests.