There is something wrong in this office. The deportment of many of the service staff is unacceptable. I have experienced rolled eyes, snapping gum, and no assistance for information. I often have to research the rates and policy before stepping in the door to make sure that I am not being overcharged as the credibility of the service staff is weak. I have encountered one good service person at this establishment, but she is exceptional to not be affected by the others' morale and work ethics.
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