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1881 Yonge St, Toronto ON M4S 1Y6
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Évaluations et commentaires - Welcome Guardian Drugs

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    User886388
    Par

    Even one start is...

    Even one start is too much for the service they provide. I went to the pharmacy with a prescription from an the ENT ( ear,nose throat),specialist and they told me that they didn't have the medication and asked me to come back tomorrow to pick it up . I said alright, the next day I come back only to find out that they ordered the second refilled from my family doctor which had nothing to so with the prescription from the ENT. I am glad I checked. I told her this is not what the doctor prescribed me and that the prescription was from the ENT . She searched on the computer and she couldn't find that prescription.Finally she found the hard copy of the prescription and gave the correct medication the ENT prescribed.I'm niy goingto.go there , because the person who took the order did not even read the prescription ai gave her and assumed I was coming for a refiller. To me this not a human error but rather negligence. My bf also had was given a wrong medication from a previous prescriptionAs a result, we have both decided that we will never go back to this pharmacy. Their service is unethical and careless. You can't mess up with people prescriptions, this is something delicate.

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    SashaS951332
    Par

    Horrible service ...

    Horrible service and staff. I spent hundred of dollars in this pharmacy including prescriptions. Their make up is expired as I keep buying mascara that is dry and old, and it happened several times already. I went over there today asking for an exchange despite not having a receipt because I bought the mascara a few weeks ago but only opened it 2 days ago. It was the same associate/manager who sold it to me as well and see my face in store all the time. Save your money and avoid this place.

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    TelltheTruth
    Par

    POOR CUSTOMER SERVICE

    No stars!! The worst service ever!! I wrote on August 4 asking if they made a cream that I need for my skin,Well I called and wrote several times until I called again finally on August 12 to state that I really needed the price of the medication which A_____was working on for 8 days. Every time I called he had forgotten. Yet when I stated that I needed the medication, and would ask around , he became upset and told me that if I thought I was wasting my time, I could go elsewhere, of course it is a old hole-in -the -wall, With such abominable service, of course they will surely go bankrupt. I would NEVER even think of even calling these jokers ever again. This is not a business, it is a pastime. Find a Shoppers Drug Mart or other reliable pharmacy people..It looks cleaner and more organized outside, you bet it will be better behind the counter!!

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