We had an issue with five blinds that were custom made by another supplier almost 20 years ago. They required new stringing and hardware and Mark and his team were the only local supplier willing and able to repair another companies product. They did a fabulous job at a great price they look brand new. We look forward to working with Better Blinds and Drapery both on new projects or repairs of our existing draperies in the future. PeterLire plus