Service seemed ok, and the menu was appealing, but when I told the guy that there was a mistake in my order, he did not care much :( On the food side, the poutine sauce is a hotchiken sauce... not so good, but lots of cheese :) The sub was almost empty with over cooked steak.. no very good either. So in general, poor service, and the meal NOT GOOD. The poutine sauce is the worst :( Get a burger king poutine instead, it is still better.