UPS Customer Centres

I have 4 packages that are being held at the facility that were ordered weeks ago. Every single day the only update the tracking can give is that it has been delayed due to events beyond their control. Even if they needed to take an extra week or 2 to deliver the items, that would be fine, as long as they can provide a proper estimate, which they cant seem to do. I wont be ordering anything via UPS again; other delivery services have not had any issues like this. Awful experience

My order was supposed to arrive on April 30th. I ordered something from Apple & the status said that the delivery will be done on May 1st. I checked the UPS website & tracked my package and the site said that my order is in transit from Delta. It has not arrived yet. I didn’t receive any notifications from UPS about when I am expected to receive it. Very annoyed. I understand that there is the virus going around and the deliveries may be late but the receiver needs to be notified of any changes.

My package has been delayed since April 24. I called Customer Support today and was told the facility is in lockdown due to coronavirus ....umm what?? Does that mean there is an outbreak? She told me that after 1 day delay my package status will be updated to say out for delivery but could not answer when I asked why it has said that for the last 3 days with no delivery...and then she hung up on me! Ive received plenty of packages and only UPS has had delays...dont pay $53 to ship with UPS

It is terrible! I fell like I am a hostage. They have few of my packages, its just laying down there, delivery delayed day after day. And there are nobody to talk to in customer centre, my phone just died while I was waiting to somebody to answer.

April 15, 2020 : Absolutely useless ! 7 business days and counting to deliver a next day air package within Canada. We also notice extra charges on our bill that are unfounded for additional handling. Shady business practices!!!