We are so happy with the option of laparoscopic spaying and from start to finish we knew our girl was well cared for. We came know knowing exactly what to expect and how best care for her recovery.
Love Dr.Mortenson. His care of the animals and compassion for the owners is outstanding. Expanding his clinic, he took care when choosing his staff, so they continue the legacy he started.
I appreciated that the Dr. And other staff were respectful about my concerns on vaccinating and did their best to answer all of my question without judgement. They were very professional, friendly and thorough.
I took my sister's dog to this vet for a tablet to get rid of her fleas, this was a cash grab as they didn't do anything asked a few questions attempted to get listen to her heart. They never bothered to look a her ears or take her temperature or look at the itch gave her a few pets and some treats. It was 200 dollars they won't give it unless you see them Im sure all vets are like this I would never charge an owner that much . If you want a real vet port Alberni vets is in my opinion the best
This veterinary clinic is the best in the oceanside area hands down! They have the most caring compassionate staff, and Dr Rhett Mortenson is one of the kindest people I have ever met. They always accommodate for our unique needs and are always pleasant and kind. I highly recommend this clinic to anyone with a pet who is looking for veterinary care
$2,000+ to have a dog's teeth cleaned!? Let me clarify that this dog is only four years old and had her teeth cleaned by our old vet only 14 months ago, also under anesthetic. She had one molar excised at that time. The cost was $362.00. Today we went to pick up our Pomeranian and were presented with a bill for $2,077.00 for cleaning and 4 extractions. (Two of which were questionable) We were told we would receive an email with a quote. We never did. When we dropped off the dog this morning
Excellent caring staff took care of our little pup during knee surgery.
Dr. Mortenson was awesome.
Staff very helpful after surgery with support and answered and questions we had.
They went above and beyond to fit us in for an appointment when we first moved to Parksville and our aging dog was ready to cross the rainbow bridge and we were without a vet. They treated us with care and compassion in a timely manner, rather than telling us how they were too busy to fit us in like others did. They will always be our family vet!
My german shepherd sardar had a very bad ear infection and when I called on Sunday morning to get him looked at they went above and beyond to get him in,he did indeed have a what I was told a raging infection. The vet was amazing with him and took time to ease his mind and mine befriending him and gaining his trust before taking samples from his ear. He is after all a big scary barking German shepherd she didn't even seem to be worried and just reassured him I can't thank her and everyone enough
All staff are courteous & friendly & display a love of animals.
I was provided with sufficient detailed information as well as choices for care of my dog.
Friendly, caring top notch professional staff and veterinary services..
So happy with our first visit for our new furry family member...Highly recommend this company and location...easy to access as well...
