Very disappointed. Waited 2 weeks for an appointment. Booked off work from 9 to 1 and the repairman didn't show. I called them the next day and repairman apologized and rebooked for 3 days later. Again booked off work to accommodate and guess what. No show. Nothing. I called back and found out "he can't make it today". Don't waste your time with this company.
Phoned Norris to repair a control on our stove, was told a couple weeks to get a part in. After hearing nothing i phoned and they assured me only a couple more weeks. Finally when I was told the part was still not in and i would have to wait a couple more weeks i decided not to phone again and just go with another company. I havent heard anything about the part and its been at least a year.
They came in to repair my dryer and were amazing, professional and very kind. He even cleaned up the small mess that was made. Their rates are decent and their work is great, I will use them again first choice.