Oreck Canada

Even 1 star is more than enough for them . I bought a vaccum cleaner a couple of months and something is wrong now. They don’t take any responsibility to repair it. They don’t respond any email , voicemails and phone. They have poor services after sales. I recommend you don’t buy anything from them.

Do not buy anything from Oreck. Customer service is nonexistent. They charged my credit card the minute I ordered vacuum bags but they never sent them and don’t respond to voicemail or email. I filed a complaint with the Better Business Bureau in Winnipeg and they too could not get a response.

Ridiculous that they can't get bags in stock for my perfectly reliable Dutchtek vacuum. I almost sold the thing for a song (I paid $500 for it used and it's the best vacuum I've ever had), but then the Oreck store got more and more unreliable in stocking the bags. I finally turned to the internet and there are at least 2 good online sources for the bags, both of which I've bought from in the last 2 years. As the exclusive Oreck distributor, they should figure out how to supply their customers.

Bought the oreck air purifier on tsc and it stopped working , was told to ship it out to Winnipeg (I am in Ontario) and it has been more than a month and nothing! I've left multiple messages and emails and don't even know where or if they received my oreck, do not buy!! Terrible customer service , avoid at all costs

We bought an Oreck canister vac at Canadian Tire, loved it until it stopped working on the third use. Canadian Tire indicated that I need to call Oreck. Called Oreck in the US, told to contact Oreck in Canada. Numerous emails not returned, left phone messages and cannot get it resolved. Though the product is good the customer service is terrible.