Totally unreliable, don't waste your time.
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Totally unreliable, don't waste your time.
I hired Paul from Acorn Decks to rebuild my deck, my retaining wall and replace a few fence posts. Paul and his team were professional, hard working, communicative and timely. The job was fairly priced and done in a reasonable time, they were careful to clean ip when finished. I would definitely recommend this company.
We had our fence installed last year by Acorn Decks. Looks Great by the way! Last week my sister backed her truck into our gate snapping it off the post :( I called Paul and asked when he could come to fix our broken gate. Paul arrived the very next day and replaced our gate and post for free!!!!!!!! It doesn't get much better then that! Thanks so much love the fence and thinking about a deck next year! Cheers! Sara
The company is unreliable, dishonest and unprofessional. Paul gave me the run around and gave every excuse in the book after committing to come out for a job. He promised a timeline of 2-3 weeks. He kept telling me that he will be out in a few days or next week. The last time I told him to stop lying and tell me when he will be out, he said the earliest would be 5 weeks from now. A total of 9 weeks after his initial promise. There is no excuse Paul will not use.
This is to provide an update on the service by Acorn Deck. They installed my deck earlier in the summer. There were some problems with the wood they used. Even though Paul will say that he provides warranty for his work, he will be nowhere to be found if there is a problem. After repeatedly trying to get him to come to fix the problem, I am just going to have to live with a bad product. Hope this serves as a warning to anyone trying to hire them.
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