I am overwhelmed with the service I received two weeks ago. I looked everywhere for some replacement parts for my old hedger/trimmer but to no avail. My last resort was Stanley and they pulled through!! The parts that were sent to me were not compatable with my OLD trimmer and Stanley apologized and sent me a new trimmer free of charge because they don't make the parts any longer. Thank you SO much for doing this. I highly recommend you guys. Loving my new trimmer.
No one will answer the phone....u get put on hold for so long .i guess they hope u get pissed off and go away...but if u stay on they drop your call...too bad u cant gove a ZERO rating
Reading the other reviews. Bad business practice when they dont answer the phones...I have been on hold for the last 20 min....I already know no one will answer. Same voice message over and over. It cant be that swamped with customers at 11:38 am on a Monday morning. Answer the phone somebody!!!