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Do not use this company...I waited for a part for two months and was given a new date each time with the excuse that the part was was coming from Europe. After 6 follow up calls asking where the part was, and again given a new date, I insisted they call and get a firm date. They called and said the part was discontinued leaving me with no functioning oven and two wasted months. To make matters worse, they didnt refund the service call despite not being able to fix my oven and wasting my time
Réponse d'entreprise 27 mars 2019
We are sorry that you are disappointed that one of the parts is not longer available (NLA) and we could not completely repair your oven. We came to diagnose it with passion that we could repair it on the spot, unfortunately parts dealer only informed us weeks later that they could not provide bake element anymore and we were very happy to refund deposit for parts we charged. We charged service diagnoses fee upon mutual agreement made before coming to your house.
The technician was a terrific guy. Our Whirlpool washing machine was broken, the code was F-06, the brushes had diminished - we will have to buy a new machine. He was efficient and he was professional, clean, and quick. Interesting thing for Whirlpool is that because it appears that the cost to fix it is so high that we may as well buy a new machine, we wont be buying Whirlpool. Ever again. Great technician - but obviously not supported by sales.
The service technician was dynamite! Although this appliance was under Lowes extended warranty the first 2 techs Whirlpool sent on 2 occasions were not listening to my concerns and basically did not properly diagnose the problem. Kudos to TAS technician, he is the best, dishwasher is running like a charm, hope it stays that way!
We had a problem with our washer and were referred to Toronto Appliance Service. The guy was super nice. He knew what he was talking about and our washer works just fine now. Thanks and we would recommend them to anyone.
Gladly writing a truthful review for TAS. As a business owner, I understand the challenges when dealing with reviews good and bad and how we cannot control who writes what. Everyone is entitled to his opinion so here is mine. My experience with TAS was very positive. The tech was experienced, professional and cleaned up after he finished. I have no complaints and I would recommend TAS to all my family and friends without hesitation.
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