Expected prices, expected customer service. It's a used car dealer and it fits that to the T. I get that some people want to be treated like they're at a Mercedes Dealership buying a 100K car, but you won't get any feet kissing here. You're probably a buying a 10 year+ car, with a 10 year+ price and 10 year+ car problems. Channel your expectations and you will be pleased rather than disappointed, no matter the dealership.
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