If I could give them no stars I would. My wife recently brought her Apple computer and I pad in to have pictures moved from the computer and I pad to a external hard drive. And specifically told them to leave them in the cloud. Well the geeks could not get that straight. They have permanently deleted over 3000 photos of our wedding, our children births, Christmas’, family vacations etc. They were absolutely clueless as to what had happened, where the photos went or how to recover them!!!
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