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A store with policies. Not service-oriented. Have store Policies and expect customers to bend to them. Inflexible, and non-sensical. Cannot get an appointment without going through a maze of their policy, show up in person for the colorist to see and consult, before the actual appointment is given, wash hair the night before and no products to facilitate the life of the stylist. Not customer-oriented, not service-oriented. Will not be going
Just got my lashes done with Melodie the other day, they look EXCEPTIONAL! This is the best spa Ive ever been to hands down. From the service to staff to products they go the extra mile each time, without fail. I get excited with each appointment.
Vanessa is amazing. The staff are very friendly, love the head massages, and couldn't ask for a better place- great experience!
Excellent colorists & good hair dressers. People at the reception desk are VERY rude. They have repeatedly cancelled my appointments. They don't really offer solutions. Very annoying when you can have your color, but not your hair cut and they tell you you cannot get a blow dry. Am I supposed to get out of there with a hefty bill and my hair still wet?
J'adore ce salon/Spa! Une équipe professionnelle et un service de qualité. Je suis toujours très satisfaite, que ce soit pour la coupe ou la coloration ainsi que les soins au Spa. Ce que j'apprécie le plus, c'est la gentillesse et le sourire des membres de cette belle équipe.
Une équipe souriante et les gens sont vraiment attentionnés. Tout le monde me parle de ma belle coupe. Merci!
A very professional management plus excellent service. The first place in Montreal after 3 years I was totally happy with its hairstyle!
Great salon, they stick to their schedule so you don't arrive only to sit there and wait (my pet peeve at a lot of other salons!). The AVEDA head massage is great and the staff is courteous and friendly. Charlie is a fantastic stylist, she really listens, then cuts and styles accordingly to your hair type and texture, taking into account your likes and dislikes. I hope they enjoy continued success, they deserve it!
Great staff. They treat you like a queen. Love the massage. Nice added touch.
My first experience was incredible! I'm going back there!
Wow, quel beau salon, moderne, et presque chic... Belle atmosphère qui donne envie de se faire traiter aux petits oignons!
j'apprécie beaucoup aller au Premier Experts. Super atmosphere et un service toujours impeccable. Vraiment un endroit tres relaxant et chaleureux.
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Ce salon de NDG s'est forgé une solide réputation sur toute l'île au fil des ans. Ici, vous pourrez recevoir la manucure parfaite. Une visite à leur spa offrant tous les services vous permettra d'être prête pour affronter n’importe quel évènement. On s’occupe de tout, de la coiffure jusqu'à la pédicure!
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