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December 26th, 2019
We love The Keg and often celebrate special events there. This past Tuesday evening, we had such family celebration and had special requests to make. The staff at The Keg Waterloo not only received us but accommodated us in such a welcoming way that made the event a success! The food was above reproach as per usual but the service, outstanding! Thanks to Austin and Katherine who did made the evening one of excellence!
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Our server, Megan, was so great! She made us feel so welcome and comfortable. Food was great, but she made our meal. She explained all the covid procedures and was smiling and laughing behind her mask the whole time. That has gotta be tough on all the staff. So appreciated!
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I work in customer service, so I understand that things don't always go as planned. It is how an establishment deals with their mistakes that really shows how good they are , in my humble opinion.
We go to Swiss Chalet all the time, the food is always hot and delicious and up to the Swiss Chalet Standard, the service is usually pretty good, quick for sure and the restaurant smells good and is clean.
We often order take out from this location, and we have had a few problems, orders not being filled correctly, no gravy for the poutine, little things like that. One time we ordered and they called back 30 minutes later to tell us there was a snow storm and the delivery person went home!
Needless to say I complained. I got a personal response from the Manager appologizing for our bad experience and comping us for two 1/4 chicken dinners! WOW, I thought that was just great. I get that mistakes are made, but I have never had anyone take responsibility and compensate me so quickly and politely! Since then we have ordered a few times and we haven't had anymore problems.
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Swiss Chalet est un restaurant chaleureux. Au menu poulets, barbecues et une restauration rapide, dans une gamme de prix allant de 11$ à 25$. L'ambiance de cet établissement est dé...
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What wonderful food and service provided by the manager and staff at the Swiss Chalet. Thank you for making this dinner special!
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I love their chicken. not a fan of the sauce. never new you could have gravy....perhaps people should be given the choice. thx
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Venez déguster un excellent repas chez Swiss Chalet. Découvrez un menu offrant poulet, barbecue et une restauration rapide, aux prix de 11$ à 25$. L'atmosphère de ce restaurant est...
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Swiss Chalet est un établissement chaleureux. Au menu poulets, barbecues et une restauration rapide, dans une gamme de prix allant de 11$ à 25$. Venez profiter d'un ambiance décont...
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There is a reason The Keg does so well. You always get great service, great food and great atmosphere regardless of which one you go to across Canada. This location is no exception.
I have been to this place now at least 15 times over the past year and not once have I been disappointed. It seems they keep getting better and better and though my only issue is how impossible it is to get into on Friday and Saturday nights.
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Our order took an hour to reach us but it was peak time on a Saturday night. The food and service was top notch and the complimentary Birthday treat was lovely. The staff member who Pursued us to the parking lot with our forgotten bottle of wine was over and above and appreciated. This is why we keep coming back.
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We visited on Sunday for brunch and to celebrate a birthday. We have been here before and loved it so decided to take our out of town guests here to celebrate. They were so impressed with the Blackshop. We had intimate seating for the 6 of us. Several in our group ordered the eggs benedict and they were delicious! Eggs were perfectly poached. There was live music which we really enjoyed. The volume was just right. We will be back again soon!
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This place has the BEST Tzatziki sauce ever, it is SO good. I always get extra servings and put it on everything, because it tastes amazing with all the flavours.
My friend and I usually get the same thing and share. Their portions are reasonable sizes for the prices they offer. I love that they come with rice and salad :)
The server is also friendly and is always smiling eventhough he is conservative. Their interior reflects warm tones and even the patio is a good place to eat.
Try the stuffed eggplant, it is absolutely delicious! My absolute favourite :)
Hands down, the best middle eastern cuisine in KW!
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It was my choice. Anywhere I wanted to go for my birthday dinner was the plan. It had been over 10 years since I last ate at the Charcoal Steak House, so that was it.
We made reservations early and were seated at a booth. The restaurant was very dark, which bothered one of my guests, but I loved it. A very warm atmosphere. Private while sitting in a room full of other diners.
We chose the Crab Cakes for our appetizer. They were delicious. Perfectly crusted with panko, soft and tender on the inside. A nice tartar sauce served on the side. The dish also came with a side of pickled cucumber, which I was not a fan of, but my guests loved.
Looking over the menu, we made the obvious choices being in a steak house. The prime rib special, the Nebraska Rib-Eye and the King City Rib-Eye.
The Prime Rib was great. Soft and juicy, but my guest had an issue. She ordered well done, but it was served medium. She still ate it, and loved it, but was not given what she ordered.
My other guest loved the King-City Steak. Served with Sweet Potato Fries. I sampled a bite or two of her steak, and it tasted better than my Nebraska cut.
The steak I chose, the Nebraska Rib, was wonderful. But again, the kitchen was a little off with the cooking. I ordered medium, and was served well done. Regardless, it still was one of the best steaks I've ever had. The ends of the steak had that perfect crunchy crust that everyone loves on a Rib Steak.
We passed on dessert, seeing I had a cake at home waiting. After chatting to our waitress, my guest let it slip that it was my birthday, before the bill came she brought out a peice of Mint Ice Cream Cake free of charge. I appreciated that.
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I went there for lunch, takeout. One thing I can't stand is eating chicken that was previously frozen. It's rubbery and tasteless. My husband got the pulled pork sandwich which he enjoyed.
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Excellent food- we had a server named Sherri and she was upbeat and knew the menu- she gave great recommendations.
Would definitely recommend this restaurant!!
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Country boy is my favourite place to go for food, my favourite would be their breakfast soooo delicious!!!
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I have taken my 8 year old daughter there on several occasions for supper. Every time we eat well, are treated well and get to relax and actually enjoy each others company. I love how the staff makes my daughter feel special by remembering her, using her name, actually talking to her and listening to her answers. On top of all that the food is delicious and affordable. It is one of Guelphs hidden gems.
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My husband and I frequently visit for our Friday night date nights and have never had a substandard meal or service experience. We love the fact that we can have a great meal and a couple of drinks at an affordable price without standing in line. If you like to pay inflated prices for cookie cutter microwaved meals and stand in line for the pleasure, this is not the place for you. The staff has been nothing short of pleasant and accomodating at every visit and make it their business to try to remember their customers. Can't wait for the renovations to be complete so we can resume our Friday night date night ritual. We miss our Olly's!! P.S. The smoked meatloaf is awsome.
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We have lunched and dined at this restaurant and always enjoyed it. I particularly like their shrimp linguine, always served hot and with the right amount of shrimps..... In summer time the terrace is a must
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Delicious food and the staff is always friendly. Love this spot in Kitchener for a great meal or take away.
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My Husband & I went in August for our Anniversary and had a great time! Food was excellent, had the prime rib and melted in your mouth! The server brought us a special dessert which was unexpected and made our night!
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0.8 km
20 Benjamin Rd, Waterloo ON N2V 2J9
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502 Edinburgh Rd S, Guelph ON N1G 4Z1
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684 Ontario St, Stratford ON N5A 3J7
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267 Weber St N, Waterloo ON N2J 3H7
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560 Fairway Rd S, Kitchener ON N2C 1X3
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40 Pinebush Rd, Cambridge ON N1R 8K5
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Grilladerie, Cuisine américaine
49 Clair Rd E, Guelph ON N1L 0J7
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49 Clair Rd E, Guelph ON N1L 0J7
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Edelweiss Tavern
37.7 km
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574 Lancaster St W, Kitchener ON N2K 1M3
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22 Paris Road, Paris ON N3L 3H8
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2980 King St E, Kitchener ON N2A 1A9
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36.8 km
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